US Airways to Assist Customers Affected by Suspension of Independence Air Servicetitle
US Airways offering displaced customers opportunity to purchase confirmed
seating at reduced fare in addition to standby option
TEMPE, Ariz., Jan. 2 /PRNewswire-FirstCall/ - US Airways has rolled out a
special policy for customers affected by Independence Airs announced
suspension of service. Beginning Thursday, Jan. 5 -- the effective date of
service discontinuation -- for a one-way, nonrefundable fee of $50 ($125 for
San Juan, Puerto Rico), local customers in the Washington, D.C. area ticketed
for travel on Independence Air to/from Washington Dulles may travel standby on
US Airways flights between the same destination/origin or co-terminal, using
Washington Reagan -- where US Airways operates nearly 200 departures per day
to approximately 50 destinations -- Washington Dulles or Baltimore/Washington
Marshall Airport. In addition, connecting customers may travel to/from the
same destination/origination or co-terminal as ticketed with Independence Air
using any valid US Airways connecting points. Bookings and the $50 fee will
be processed at airport ticket counters.
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Since standby travel is subject to flight loads, customers may want to
secure confirmed reservations by purchasing confirmed tickets on US Airways.
With this in mind, US Airways is offering customers affected by the shutdown
the opportunity to purchase a confirmed ticket for only $100 each way.(*)
Tickets may be purchased at airport ticket counters or by calling US Airways
reservations at 800-245-4882. Ticket-counter and reservations call-center
booking fees do not apply for this special fare.
Tickets will be available for this special fare beginning Wednesday, Jan.
4, 2006 and travel under the special confirmed-space offer must be completed
by Jan. 31, 2006. Travel under the standby provisions will be offered through
March 6, 2006.
Customers must show proof of purchase on Independence Air to take
advantage of the confirmed-space offer or the standby fee of $50. Proof may
include an e-ticket confirmation letter, an e-ticket receipt, an e-ticket
itinerary card or paper tickets printed by Independence Air. US Airways
agents will not be able to accept photocopies. With high demand and many
displaced passengers, US Airways encourages customers to take advantage of
this opportunity to confirm their travel plans.
US Airways and America Wests recent merger creates the fifth largest
domestic airline employing nearly 35,000 aviation professionals. US Airways,
US Airways Shuttle and US Airways Express operate approximately 4,000 flights
per day and serve more than 225 communities in the U.S., Canada, Europe, the
Caribbean and Latin America. (LCCG)
* Travel must be completed by Jan. 31, 2006. Tickets are nonrefundable
and permissible changes incur a $100 change fee and any applicable fare
difference. Sample price does not include federal excise taxes of $3.20 per
segment, Passenger Facility Charges of $4.50 to $18.00 per passenger, and the
September 11th Security Fee of $2.50 per segment (up to $10 per itinerary).
Seats are limited and may not be available on all flights. A segment is
defined as a takeoff and a landing. Tickets may be purchased beginning
Wednesday, Jan. 4, 2006. Travel must be for same dates as original
Independence Air ticket. This offer valid for domestic travel only.
